The company has been in business since 1967 and they have enjoyed steady growth through the years. They are committed to serving our customers with the best quality products, competitive prices and prompt response to customer needs. Our strong desire is to provide outstanding customer service and help our customers grow. It is successful due to the following reasons;
1. Products of the highest quality.
Asia pulp and paper has always been committed to providing customers with the best quality products. They use only the finest raw materials to ensure product quality and customer satisfaction. All our products are thoroughly tested by our highly qualified engineers and technicians including various physical, chemical and biological tests as well as other sophisticated tests (such as borescopes, micrometric, non-destructive testing etc.). These tests are conducted throughout the production process, from incoming inspection to finished goods inspection.
2. Cost effective
As a leading supplier of high-quality paper products in Taiwan since 1967, Asia pulp and paper is committed to providing you with cost-effective solutions that meet your budgets and requirements. With a network of more than 20 production facilities, APAP has an extensive range of products to suit your application.
3. Customer satisfaction
As Asia Pulp & Paper has been in business for over 30 years, we appreciate the importance of customer satisfaction and we believe our success rate is proof that we truly listen to our customers and respond to their needs. They give them the necessary information on innovations, trends, new developments and trends for their wise decision-making. They help them identify relevant markets by bringing them opportunities from international buyers. Most importantly, they keep open communication channels with our customers so that they feel that they can seek help from us anytime they need it.
4. Quality assurance [quality through total quality management]
Quality assurance has been the company’s main focus over the past years. This is the decision made by our management not just to make a product but to make a quality, high-value product – all through the quality of the inspection. Quality assurance is carried out at every stage of production, inspection and distribution. They have an advanced in-house system for quality control, with fully computerised environmental monitoring (BME), lab testing and on-site inspection systems. They assure that all incoming raw materials are up to acceptable standards and are as suitable for papermaking as possible, before being sorted into different grades and then eventually going into finished products.
5. New technology innovations
APAP’s research and development division is always busy developing new technologies and is therefore able to stay ahead of the competition. They continue to refine, improve, and introduce new products that meet the needs of their customers. They have also developed an intensive R&D program involving their employees as well as universities and government laboratories in Asia. The objective of this program is to evaluate new technologies that can improve paper quality or production efficiency, or help solve environmental problems. With technological expertise derived from countless years of R&D activities in many fields such as – papermaking machinery technology, process technology, packaging technology, design technology, manufacturing equipment and so on- they have been successful in applying for hundreds of patents.
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